QUALITY

To exceed customer’s expectation is the overall goal of the company.

QUALITY IS THE BEST BUSINESS PLAN

Preventive quality management is our ambition. Our in-house competences cover entire lifecycle. Therefore, it is our challenge/mission to prevent problems before they occur. We don’t like having problems. We like preventing them.

Quality system is constantly improved in order to reach this ambition. Our quality system originates from management drive for perfection and co-workers engagement for continuous improvements. Ideas for improvements derive from long-lasting experiences of our co-workers. This culture is partly consequence of family-owned company climate which base on lifelong careers, close relations and trust among co-workers.

QUALITY CERTIFICATES

Quality management system is also certified according to: ISO9001 / 2015

Our quality system also complies with Automotive standard VDA 6.3 and is constantly reviewed internally and by customers.

Highest Creditworthiness Rating @Soliditet.

THERE IS ALWAYS ROOM FOR IMPROVEMENT

There is no quality tool like the mind-set in which everyone accepts that there is always room for improvement. We use quality tools in order to facilitate this mind-set further:

TOOLS

SPC

SPC

8D

8D

FMEA

FMEA

PDCA

PDCA

PPAP

PPAP

VSM

VSM

ISHIKAWA

ISHIKAWA

SURVEYS

SURVEYS

FLOW CHART

FLOW CHART

5 WHY

5 WHY

PROJECT MANAGEMENT

Penca project management is steered by experienced and competent project teams which are supported with a structured methodical approach. Since we have a family-owned culture, projects are managed in close contact and frequent communication between all functions in the company. Trustworthy and skilled co-workers with close relations are the best cure for slow bureaucracy. Responsiveness on customers’ requests is the main characteristic of our project teams.

Project plan

Project plan

Project team

Project team

Meeting routines

Meeting routines

Escalations

Escalations

Guideliness

Guideliness

Checklist

Checklist

To-do lists

To-do lists

Lessons learned

Lessons learned

CUSTOMER RELATIONS

Our objective is to be proactive partner for our customers.

To retain fast responsiveness we need to focus on keeping close and open communication with our partners. For keeping close and open communication our Key account managers will always support any of your needs.

ENVIRONMENT

As part of the environment, it is in our own interest to look after the world we live in. Adopting an environmentally friendly and sustainable approach to business as well as designing energy-efficient processes is second nature to us – starting with the use of environmentally friendly materials and technologies and extending to responsible utilization of limited resources, all the way to the principle of “waste avoidance over recycling”.

Penca-ikone-waste avoidance-01

CONTINUOUS IMPROVEMENT

The concept of continuous improvement enshrined in the corporate policy also plays a key role in our energy and environmental management. In this respect, our commitment goes far beyond mere compliance with statutory obligations. For example, we focus on documenting energy consumption, systematically realizing potential savings. We also set ourselves measurable annual targets for improvement in the field of environmental protection. Our business process management offers a reliable basis on which to implement, maintain and continuously improve requirements within the processes. We are also actively involved in climate protection and, with the purchase of certificates, neutralize the CO2 emissions generated by our fleet of company cars. In doing so, we are not only reducing our own carbon footprint, but also actively helping to stop global warming.

ORODJA PLASTIKA | MOLDS PLASTIC